Kyroloom Customer Protection
Shipping, Clear Pre-Order & 30-Night Return Policy
1. Batch #2 Pre-Order Dispatch Schedule (Ships in 2–3 Weeks)
- Payment at Checkout: Your payment method is charged at checkout to reserve your Batch #2 allocation.
- Dispatch Window: Batch #2 pre-orders ship within 2–3 weeks (10–15 business days) with complimentary tracked express delivery (2–4 business days transit).
- 100% Pre-Dispatch Cancellation Guarantee: Cancel anytime prior to dispatch by emailing support@kyroloom.com for an immediate 100% refund.
2. The 30-Night “Wash It & Sleep On It” Trial
Your 30-day trial clock begins on the day your package is delivered. Wash and sleep on your sheet for up to 30 nights; if not completely satisfied, email support@kyroloom.com for a prepaid return label and full refund.